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Service

Pre-sales service:

Just tell us your questions or needs, we hope to provide you with satisfactory answers and solutions by professional knowledge. Our service and support teams are ready and eager to help. They will guide your choice or tailor the most suitable solution for you, so the fit is the best to your needs. Our R&D will support you on finding the right fit and engineering design.

Sales service:
Our sales team will keep in touch with you and will follow up the production schedule to make sure your products can be shipped on time.
After-sales service:
If you still have any questions or are in dire need of help, our service and support team may be quickly reached through our remote support system. We are striving for building a service & support center near your location, if there is not one there. Besides our above mentioned services, all of our heat pumps are provided limited warranty. Spare parts are free of charge and are provided with shipment.

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