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Benefit from round-the-clock remote service support, ensuring assistance whenever you need it, day or night.

Experience a new era of convenience as our remote technology transcends geographical boundaries, delivering real-time solutions and guidance. 

Discover Tongyi’s round-the-clock customer service with our 24/7 Remote Assistance. We redefine support by offering constant access to our experts and technical teams, ensuring your comfort and peace of mind are never compromised. Whether you’re a distributor, installer, or end-user, our remote service allows you to connect with our dedicated team at any time.

Our professionals are ready to attend to inquiries, troubleshoot issues, and provide remote assistance, all while prioritizing your heating needs.

Day or night, our commitment remains steadfast, ensuring your heat pump unit is running smooth and worry-free.

Your feedback is strongly appreciated. Through rigorous monitoring and relentless after-sales service, customer feedback is collected and swiftly incorporated into our products. Tongyi is always looking to simplify processes to put customers on the focus to improve our units and after-sales service.

Your satisfaction drives us, and we’re here to serve you 24 hours a day, 7 days a week.

COMPETITIVE ADVANTAGES

Discover the unique advantages that set us apart.

Silence

Reaching as low as 35dB(A), Silent Mode creates a tranquil atmosphere.

IoT (Internet of Things)

IoT Technology facilitates the remote monitoring and analysis of the heat pump’s status.

Twin Rotary

A Twin Rotary DC Inverter compressor results in a 30% reduction in energy consumption compared to traditional scroll compressors.

Smart Defrost

Tongyi has achieved the development of intelligent defrost processes, aimed at optimising the management of defrosting cycles in air-to-water heat pumps.

R32 | R290

These two environmentally friendly refrigerants lead to a substantial decrease in Global Warming Potential (GWP) and carbon emissions.

Lead Time

Experience rapid deliveries with our swift lead time service, ensuring your needs are met promptly and efficiently.

DC Inverter EVI Tech

DC Inverter EVI Technology effectively reduces power consumption and improves the heating capacity of heat pump units to ensure stable performance even at ambient temperatures as low as -25°C.

Smart Control • Wifi

Experience a unique convenience with Tongyi Heat Pump’s smart control feature.

NEWS & EVENTS

Stay connected with our latest news and upcoming events.

NEWS

Welcome to Tongyi’s blog! We specialize in Air-to-Water heat pumps. Stay updated on HVAC and renewable energy innovations and join us in creating a greener future.

Visit our Blog
EVENTS

Discover our participation in past exhibitions and save the date for future events to discover the potential of sustainable solutions to contribute to a brighter future.

Discover past & Upcoming Events
EuropeKnowledgeNews
21 de February de 2024

Comparing R32 and R290 Air to Water Tongyi Heat Pumps

In the pursuit of eco-friendly and efficient heating solutions, heat pump technology plays a pivotal role. In this blog post, we'll explore the top two models for the European market…
EuropeEventsNews
12 de February de 2024

#MCE2024 Exciting News!

To all #MCE2024 and #HVAC enthusiasts! The countdown officially begins today - just 30 days left until we dive into the ultimate experience at Milan Comfort Expo 2024 - Beyond Comfort! 🇮🇹 Save the…
EventsNews
6 de February de 2024

Chinese New Year Holiday Notice

Dear Valued Customers, As we usher in the festive season, we would like to extend our warmest greetings for the upcoming Chinese New Year! In celebration of this joyous occasion,…
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