#TechFriday: Heat Pump Troubleshooting
How to Detect, Prevent, and Fix the Most Common Heat Pump Issues Air-to-water heat pumps are among the most efficient and sustainable technologies for heating, cooling, and domestic hot water.…
Experience a new level of convenience as our remote technology breaks down geographical barriers, providing real-time solutions and expert guidance.
With Tongyi’s 24/7 customer service, you have round-the-clock access to our remote assistance and heat pump support. We redefine customer care by ensuring you can connect with our experts and technical teams anytime, so your comfort and peace of mind are always prioritized. Whether you’re a distributor, installer, or end-user, our remote service is available whenever you need it.
Our professionals are here to answer inquiries, troubleshoot issues, and provide assistance—always focusing on your heating needs.
Day or night, our commitment to keeping your heat pump running smoothly and worry-free remains unwavering.
We highly value your feedback. Through continuous monitoring and our 24/7 remote after-sales service, we gather and quickly incorporate your insights into our products. At Tongyi, we’re always focused on simplifying processes and enhancing both our units and after-sales service to better serve you.
Your satisfaction is our priority, and we’re here to assist you 24/7.
CERTIFICATIONS
COMPETITIVE ADVANTAGES
Discover the unique advantages that set us apart.
From innovative solutions to unparalleled customer service, we take pride in offering you a unique experience that goes beyond the ordinary.
IoT (Internet of Things)
IoT Technology facilitates the remote monitoring and analysis of the heat pump’s status.
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Twin Rotary
A Twin Rotary DC Inverter compressor results in a 30% reduction in energy consumption compared to traditional scroll compressors.
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Smart Defrost
Tongyi has achieved the development of intelligent defrost processes, aimed at optimising the management of defrosting cycles in air-to-water heat pumps.
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R32 | R290
These two environmentally friendly refrigerants lead to a substantial decrease in Global Warming Potential (GWP) and carbon emissions.
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Lead Time
Experience rapid deliveries with our swift lead time service, ensuring your needs are met promptly and efficiently.
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NEWS & EVENTS
Stay connected with our latest news and upcoming events.
NEWS
Welcome to Tongyi’s blog! We specialize in Air-to-Water heat pumps. Stay updated on HVAC and renewable energy innovations and join us in creating a greener future.
Visit our BlogEVENTS
Discover our participation in past exhibitions and save the date for future events to discover the potential of sustainable solutions to contribute to a brighter future.
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🔌 #TechFriday: Heat Pump and Power Grid Synergy – A Smart Energy Solution
🔌 #TechFriday: Heat Pump and Power Grid Synergy – A Smart Energy Solution
🔌 Heat Pumps and Power Grid: A Smarter Energy Partnership Heat pumps are often praised for their energy efficiency and role in reducing carbon emissions. But with the rise of…
#TechFriday – Inside the Tongyi Unit: Discover the Panasonic Heat Pump Compressor
#TechFriday – Inside the Tongyi Unit: Discover the Panasonic Heat Pump Compressor
As spring arrives with its blend of cool rains and mild days, your indoor climate needs shift. Comfort, efficiency, and consistency become more important than ever. At the center of…
