Do Heat Pumps Need a Buffer Tank? When It Helps — and When It Doesn’t
When planning an air-to-water heat pump system, one question appears again and again: Do heat pumps need a buffer tank? The answer is not always yes. A buffer tank can…
Experience a new level of convenience as our remote technology breaks down geographical barriers, providing real-time solutions and expert guidance.
With Tongyi’s 24/7 customer service, you have round-the-clock access to our remote assistance and heat pump support. We redefine customer care by ensuring you can connect with our experts and technical teams anytime, so your comfort and peace of mind are always prioritized. Whether you’re a distributor, installer, or end-user, our remote service is available whenever you need it.
Our professionals are here to answer inquiries, troubleshoot issues, and provide assistance—always focusing on your heating needs.
Day or night, our commitment to keeping your heat pump running smoothly and worry-free remains unwavering.
We highly value your feedback. Through continuous monitoring and our 24/7 remote after-sales service, we gather and quickly incorporate your insights into our products. At Tongyi, we’re always focused on simplifying processes and enhancing both our units and after-sales service to better serve you.
Your satisfaction is our priority, and we’re here to assist you 24/7.
CERTIFICATIONS
COMPETITIVE ADVANTAGES
Discover the unique advantages that set us apart.
From innovative solutions to unparalleled customer service, we take pride in offering you a unique experience that goes beyond the ordinary.
IoT (Internet of Things)
IoT Technology facilitates the remote monitoring and analysis of the heat pump’s status.
See More
Twin Rotary
A Twin Rotary DC Inverter compressor results in a 30% reduction in energy consumption compared to traditional scroll compressors.
Know more
Smart Defrost
Tongyi has achieved the development of intelligent defrost processes, aimed at optimising the management of defrosting cycles in air-to-water heat pumps.
Know More
R32 | R290
These two environmentally friendly refrigerants lead to a substantial decrease in Global Warming Potential (GWP) and carbon emissions.
Know More
Lead Time
Experience rapid deliveries with our swift lead time service, ensuring your needs are met promptly and efficiently.
Know More
NEWS & EVENTS
Stay connected with our latest news and upcoming events.
NEWS
Welcome to Tongyi’s blog! We specialize in Air-to-Water heat pumps. Stay updated on HVAC and renewable energy innovations and join us in creating a greener future.
Visit our BlogEVENTS
Discover our participation in past exhibitions and save the date for future events to discover the potential of sustainable solutions to contribute to a brighter future.
Discover past & Upcoming Events
Why Heat Pump Efficiency Changes in Cold Weather: COP, Capacity and R290 ExplainedWhy Heat Pump Efficiency Changes in Cold Weather: COP, Capacity and R290 Explained
Air-to-water heat pumps extract heat from outdoor air and transfer it into a home's heating system. That process works even when the temperature outside falls below freezing. However, heat pump…
How Quiet Is an R290 Heat Pump? Understanding Heat Pump NoiseHow Quiet Is an R290 Heat Pump? Understanding Heat Pump Noise
Modern air-to-water heat pumps are designed to operate quietly. However, noise is still an important factor when choosing and positioning an outdoor unit. This matters especially in residential areas. A…
