Experience a new era of convenience as our remote technology transcends geographical boundaries, delivering real-time solutions and guidance.
Discover Tongyi’s round-the-clock customer service with our 24/7 remote assistance and heat pump remote 24 hours service. We redefine support by offering constant access to our experts and technical teams, ensuring your comfort and peace of mind are never compromised. Whether you’re a distributor, installer, or end-user, our remote service allows you to connect with our dedicated team at any time.
Our professionals are ready to attend to inquiries, troubleshoot issues, and provide remote assistance, all while prioritizing your heating needs.
Day or night, our commitment remains steadfast, ensuring your heat pump unit is running smooth and worry-free.
Your feedback is strongly appreciated. Through rigorous monitoring and after-sales heat pump remote 24 hours service, customer feedback is collected and swiftly incorporated into our products. Tongyi is always looking to simplify processes to put customers on the focus to improve our units and after-sales service.
Your satisfaction drives us, and we’re here to serve you 24 hours a day, 7 days a week.
Discover the unique advantages that set us apart.
From innovative solutions to unparalleled customer service, we take pride in offering you a unique experience that goes beyond the ordinary.
IoT (Internet of Things)
IoT Technology facilitates the remote monitoring and analysis of the heat pump’s status.
Twin Rotary
A Twin Rotary DC Inverter compressor results in a 30% reduction in energy consumption compared to traditional scroll compressors.
Smart Defrost
Tongyi has achieved the development of intelligent defrost processes, aimed at optimising the management of defrosting cycles in air-to-water heat pumps.
R32 | R290
These two environmentally friendly refrigerants lead to a substantial decrease in Global Warming Potential (GWP) and carbon emissions.
Lead Time
Experience rapid deliveries with our swift lead time service, ensuring your needs are met promptly and efficiently.
Stay connected with our latest news and upcoming events.
Welcome to Tongyi’s blog! We specialize in Air-to-Water heat pumps. Stay updated on HVAC and renewable energy innovations and join us in creating a greener future.
Visit our BlogDiscover our participation in past exhibitions and save the date for future events to discover the potential of sustainable solutions to contribute to a brighter future.
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