Experience a new era of convenience as our remote technology transcends geographical boundaries, delivering real-time solutions and guidance.
Discover Tongyi’s round-the-clock customer service with our 24/7 Remote Assistance. We redefine support by offering constant access to our experts and technical teams, ensuring your comfort and peace of mind are never compromised. Whether you’re a distributor, installer, or end-user, our remote service allows you to connect with our dedicated team at any time.
Our professionals are ready to attend to inquiries, troubleshoot issues, and provide remote assistance, all while prioritizing your heating needs.
Day or night, our commitment remains steadfast, ensuring your heat pump unit is running smooth and worry-free.
Your feedback is strongly appreciated. Through rigorous monitoring and relentless after-sales service, customer feedback is collected and swiftly incorporated into our products. Tongyi is always looking to simplify processes to put customers on the focus to improve our units and after-sales service.
Your satisfaction drives us, and we’re here to serve you 24 hours a day, 7 days a week.
IoT (Internet of Things)
IoT Technology facilitates the remote monitoring and analysis of the heat pump’s status.
A Twin Rotary DC Inverter compressor results in a 30% reduction in energy consumption compared to traditional scroll compressors.
Tongyi has achieved the development of intelligent defrost processes, aimed at optimising the management of defrosting cycles in air-to-water heat pumps.
R32 | R290
These two environmentally friendly refrigerants lead to a substantial decrease in Global Warming Potential (GWP) and carbon emissions.
Experience rapid deliveries with our swift lead time service, ensuring your needs are met promptly and efficiently.
DC Inverter EVI Tech
DC Inverter EVI Technology effectively reduces power consumption and improves the heating capacity of heat pump units to ensure stable performance even at ambient temperatures as low as -25°C.
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Welcome to Tongyi’s blog! We specialize in Air-to-Water heat pumps. Stay updated on HVAC and renewable energy innovations and join us in creating a greener future.Visit our Blog
Discover our participation in past exhibitions and save the date for future events to discover the potential of sustainable solutions to contribute to a brighter future.Discover past & Upcoming Events